You can drop off anytime during business hours. If you drop off early enough they can have play time in our daycare. Checkout is before 12PM on departure day, otherwise a $38 daycare charge will be added to their stay. We do not have after hour pick-ups.
Yes, please give us as much notice as possible and note we are a small facility and do fill up quickly on weekends, holidays, and during the summer months. During these busy times reservations are best 2-3 months in advance. We do require a 3-night minimum stay over holidays.
We are a small facility and to maintain the highest level of care we do not go over our capacity limits. During peak times we tend to have waiting lists for our services. To help current clients be able to get appointments we have moved to an open enrollment period for meet and greet assessments. These appointments will be available from January-March and August-October. Once these appointments have filled we close them and will update that on our website. If our assessments are closed our website will be kept up-to-date and emailing or calling us will not change the status. Thank you for understanding and helping us provide the best services and care to you and your pups!
Yes, although we are not a groomer we offer bathing and nail trim services. If your dog is boarding 4 or more nights they will receive a complimentary bath. Nail trims can be added at an additional $20 fee.
In extreme/life threating cases we will transport your dog to the emergency vet and contact the owners/emergency contact immediately. In minor cases we call the owners/emergency contact and discuss steps.
We are a no bark facility but also know that dogs can become vocal while playing and having fun, which is fine. If a dog is barking uncontrollably we will try to correct this behavior verbally, using a shaker or removing from the group for a break. We will then contact the owners to discuss further steps or approval for use of a vibration or stimulation bark collar.
7215 Conde Lane
Windsor, CA 95492
All services are by appointment only
Saturday and Sunday
Boarding appointments only:
7:30am-12:30pm & 3pm-5pm
We are closed on major holidays
Although our office is closed for pick-ups, drop off's, and daycare on major holidays, our kennel is still fully staffed to care for your boarding pups. During holidays we require a 3 night minimum reservation.