Policies for Daycare & Boarding

To ensure the safety and health of your dog(s), we require all clients to comply with the following policies. Safety is our priority and this environment is not suitable for all dogs. Although we wish we could accept every dog, we only accept dogs that are well socialized, healthy, and friendly to all dogs and people.

All dogs must pass a pre-screening meet & greet before attending daycare or staying overnight. A ½ day of daycare or an overnight may be required before booking a reservation or attending daycare or boarding. Our staff will inform you if other steps are necessary. Meet & greets are by appointment only (these appointments are booked for 2021, please check back in 2022).

Even after your dog has been accepted, behavior changes can occur. We reserve the right to remove your dog from our play groups. If your dog gets into a dog fight, for the safety of all, they will not be allowed back in our social groups.

  • No unneutered males or unspayed females over the age of 8 months.
  • Dogs must be crate trained.
  • A negative fecal test (with-in a year) is required at the meet and greet.
  • Proof of rabies, bordetella, and distemper are current, they will be kept on file and must be up to date each time your dog visits.
  • Flea and tick medication required.
  • Dogs that are overly stressed, (i.e. panting, barking, or crying excess) will not be accepted.
  • You must have owned your dog for at least 3 months before scheduling a meet & greet. This allows them to settle into their new environment before introducing them into a play group environment.
  • Dogs over 12 years old will not be accepted
  • In order to purchase a daycare package, we require your dog completes 5 days of daycare. 
  • $5.00 late fee for late daycare pickup. Our daycare hours are 7:30am to 6:00pm  M-F
  • Training appointments need a 48-hour cancellation or 50% of the reservation will be billed. Boarding appointments need a 24-hour notice or 50% of the reservation will be billed. Daycare reservations will be billed $5 for cancellations day of.
  • We are closed on Major Holidays:

    Although our office is closed for pick-ups/drop-offs and daycare on Major Holiday days, our kennel is still fully staffed to care for your boarding pup. During major holidays we require a 3-night minimum reservation.

Phone Hours: We do our best to answer the phone during our open hours, but being a smaller facility we may be helping another customer or in a new client appointment. Please leave us a voicemail so we can get back to you.  Please note we are no longer scheduling meet and greet appointments for 2021. We are staffed lightly in the office on Saturday’s and Sunday’s. You can also reach us by e-mail at balancedbehvaiorinfo@gmail.com

Balanced Behavior

7215 Conde Lane
Windsor, CA 95492

Hours

All services are by appointment only

Monday-Friday
7:30am-6pm
Saturday and Sunday
Boarding appointments only:
7:30am-12:30pm & 3pm-5pm

We are closed on major holidays

Although our office is closed for pick-ups, drop off's, and daycare on major holidays, our kennel is still fully staffed to care for your boarding pups. During holidays we require a 3 night minimum reservation.

Contact

Phone
(707) 892-1972

Email
balancedbehaviorinfo@gmail.com